Privacy policy

Privacy policy

General information
The protection of your personal data is of particular concern to us, VIGOORI GmbH. We process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003).

Responsible
VIGOORI GmbH
Wieden 42
8643 Kindberg
Austria
E-mail: [email protected]

Data processing on our website
When you visit our website, information of a general nature is automatically collected. These server log files contain, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and similar information. This is exclusively information that does not allow any conclusions to be drawn about your person.

Contact
If you contact us by email or via the contact form, the data you provide will be stored by us for the purpose of processing your inquiry and for possible follow-up questions.

Order processing in the online store and customer account
We store personal data such as name, address, contact details, order data and payment information in order to process orders and fulfill the contract.
Data is only passed on to payment service providers, shipping companies (Sendcloud) and technical service providers (e.g. hosting, Cloudflare) if this is necessary for contract processing.

Payment service provider
We work with the following payment service providers to process payments:

  • Credit card
  • Bancontact
  • EPS
  • iDEAL
  • Klarna
  • Apple Pay
  • Google Pay

Depending on the payment method selected, payment data is transmitted directly to the relevant providers.

Newsletter
If you have subscribed to our newsletter, we will use the data you provide to regularly send you our newsletter by e-mail. The newsletter is sent via MailPoet. You can unsubscribe from the newsletter at any time using the unsubscribe link in the newsletter.

Cookies and analysis tools
Our website uses cookies. Some cookies are technically necessary for the operation of the website (e.g. to save your cookie settings with Borlabs Cookie). Other cookies are used to analyze and improve our offer.

We use:

  • Borlabs Cookie to manage your cookie settings
  • Google Analytics for analyzing website usage
  • Cloudflare to secure and speed up our website

When you visit our website, you can use the Borlabs cookie banner to decide which cookies you want to allow.

Data transfer to third countries
The use of Google Analytics and Cloudflare may result in data being transferred to the USA. We take care to only use services that offer suitable data protection guarantees.

Your rights
You have the right to information, correction, deletion, restriction of processing, data portability and objection.
If you believe that the processing of your data violates data protection law or your data protection claims have been violated, you can complain to the supervisory authority.

Duration of data storage
Personal data is only stored for as long as is necessary to achieve the respective processing purposes or for as long as statutory retention periods exist.

Cookie settings (Borlabs plugin)

Our website uses the “Borlabs Cookie” plugin to enable you to manage cookies in a transparent manner. When you visit our website, a cookie banner is displayed in which you can individually specify which types of cookies you would like to allow.

Technically necessary cookies are activated by default, as they are required for the operation of the website. Other cookies, in particular those for statistical and marketing purposes, are only set if you give your express consent.

You can change or revoke your cookie settings at any time via the “Cookie settings” link at the bottom of our website.

Further information about the type and scope of data processing can be found in our privacy policy.